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One of my friends sent me an email last week with the subject line ” did you quit pharmacy and begin driving bus?” I had no idea what she was referring to. Inside was a link to a news item from someplace in Oregon where a bus driver tossed a rider off the bus because her child was screaming non stop.
It is no secret that PC is no fan of kids. They drive me nearly crazy most of the time and their inattentive parents finish the trip nicely. I do especially hate the sound of crying kids. For God’s sake, if you are going to have a screaming kid, could you at least take them out of my earshot so I can work. But I digress…
I read the article and felt bad for both sides. I dont know the circumstances other than what I read, but most bus riders ride because they don’t have a car. I can’t imagine taking a toddler on a bus if you have a car of your own to drive, so being tossed off because your brat kid toddler is having a melt down probably caused a lot of inconvenience for this mother. On the flip side of that issue, if the toddler was indeed screaming ( and there are some witness that claim YES and others that claim NO) then I can sympathize with the driver as well. when I am trying to fill a prescription, talk on the phone, counsel a patient etc, and some toddler is throwing a fit, I am driven to distraction by the sound. It is truly one of the most irritating sounds to my ears that exist in all of nature. She must have reached her tipping point and had enough.
No, I am not justifying what she did, and when I followed up on this news item before I wrote this post, I see she was disciplined in some unspecified way. I am just saying I understand… She should have called for assistance, or whatever bus drivers do when they feel they cannot drive safely.
With this fresh in my head, I had the misfortune of filling scripts for 3 brothers the other day. The 3 scripts came in only about 5 minutes before the parent ( and his three terrorists children in tow. All three were in some state of sniveling, argumentative meltdown states. As I attempted to counsel them, all of them were crying or screaming at each other ( or at their father). In mid counsel, I sat down one of the bottles and said ” You know, I really dont know you deal with this..( pointing to the 3 disasters in the cart), to which he replied ” yea..and I got one more at home”.
I really wanted to recommend a vasectomy.
As I was walking towards my computer terminal I said outloud to nobody in particular, I said ” Good thing I dont drive a bus!”.
My techs were clueless.
The Pharmacy Chick is a retail pharmacist in the Western United States, gutting it out in fairly busy store. She ticks off each day as one more day closer to retirement, after 22 years in the biz. She remembers typewriters, rolls of labels, want books, and everybody paid cash. Now all she wants to remember is what all her passwords are!
The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.
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