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One of my better retorts!: Flying the Coop in Retail
by The Pharmacy Chick - September 26, 2011   Bookmark and Share
Provided by The Pharmacy Chick

It's monday and it's flu shot season.  Enough said…we are friggin busy. Along with all the other NORMAL crap we do, we are also adding drop in flu shots into the foray.

I had this LOL (little old lady) with nothing else to do waiting for her flu shot.  I put her in the queue with all the others and she had to wait approx 15 minutes, which is normal for a monday.  She poked her head into my door and huffed "am I ready yet?”  and the tech said, “just a couple more minutes.”  There are at least 6-8 people milling around the pharmacy area waiting for something. It's CLEARLY a busy place.

I get to her shot basket and head to the wait room. "Good!  I am sure tired of waiting for this flu shot,” she retorted.  Non plussed ( because I was snarky today) I said, '"Well, Louise,  I am tired of working my butt off in this pharmacy today, wanna trade?”

It worked like a charm.  She made a well timed attitude adjustment, I gave her the shot and we left as friends.


The Pharmacy Chick is a retail pharmacist in the Western United States, gutting it out in fairly busy store. She ticks off each day as one more day closer to retirement, after 22 years in the biz. She remembers typewriters, rolls of labels, want books, and everybody paid cash. Now all she wants to remember is what all her passwords are!
 
The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.
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Randa Alsaadi (12 Cormorant Cir) on 28 Sep 2011 at 9:33 pm

I really understand, as a pharmacist used to work for an other great retail company(CVS), what pharmacists in retail have to put with every day. when I studied pharmacy I never thought that I will be a robut or a slave exausted from working 14 hours a day,I have to be muntitasking without evern having a chance to think or concentrate on patient s issues and medical problemes. Those beg companies are destrying us and our profession. But remember you have to be a machine or a money making machine for the company no matter what the price is!!!!!!

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