Provided by The Pharmacy Chick
She walked up to the pharmacy counter and I knew exactly what she wanted. She doesn’t fill rx’s at my store but she buys these boxes of salivary stimulants on occasion for her husband. I had ordered her two boxes the other day, and when she arrived at the counter I grabbed the two boxes.
” so will this be everything for you today?” I asked
“ I just have no idea what I am going to do with him!” she responded. Since she had been whining about her husband not ordering these boxes till he was out, I assumed that she was talking about the Xylimelts.
” No problem, just keep one of the boxes yourself or I can even photocopy the box and you can keep that with you”. I responded as I rung up the sale. She scanned her payment card.
” I just hate that stuff!” she replied WTF? I am thinking, becoming more and more confounded. ” It just gets everywhere and I am constantly yanking it out”. she said, not even looking at me anymore. I am wondering what the hell her husband is doing with these lozenges!
” What do you mean?” I ask, then she responded “ I am going to tear all that bamboo out and throw it over his fence” and I realize now she has an ear piece in and is talking to somebody on the phone. I have been having a conversation with NOBODY.
She grabbed her receipt and walked away, with out so much as a head nod, a wave or a thank you.
The lady behind her had observed the entire thing…” Did she say anything at all to YOU?” she asked.
” Nope, I said…not ONE SINGLE WORD”.
Unbelievable. seems a tad unfair, really. customers can complain about US, but why can’t we complain about THEM?
The Pharmacy Chick is a retail pharmacist in the Western United States, gutting it out in fairly busy store. She ticks off each day as one more day closer to retirement, after 22 years in the biz. She remembers typewriters, rolls of labels, want books, and everybody paid cash. Now all she wants to remember is what all her passwords are!
The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.
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